In this section: Linux Support for business | Support for web developers | Support packages | Migration

Linux Support for the Small and medium sized Business

We provide expert support on all major Linux distributions, including Red Hat Enterprise Linux (and CentOS), Debian, Ubuntu, SuSE, Slackware, Mandrake and Gentoo.
Whether you require telephone or on-site support, an on-going support arrangement, or a completely out-sourced IT department; OS Office can provide for your needs. Whether it's simple installation assistance or server support, we can make sure that your systems are maintained and up-to-date.

Linux Support for your business

Your web server is the hub of your business. It hosts your clients' sites, it markets your company, it is a 24/7 advertising portal for your enterprise. It needs to be fast, efficient and on... all of the time. Uptime is critical, downtime is not acceptable. After all, you would not accept excuses for downtime from your upstream provider..
Your clients rely on you. You maintain their professional reputation online. You route their email, make sure that it is virus and spam free. And these systems have to work every minute of the day. Every time it doesn't, your reputation is in jeopardy. The clients that you are trying to win may consider that extra 1% downtime unacceptable.

What does it take to achieve this? A team of professional Linux System Administrators watching over a cluster of redundant servers ready to jump? Does it involve investing half of the business income back into internal training?

Often, for the smaller web design company, management of remote application servers, with all of the features and security requirements necessary in today's online environment, is a team effort. Time spent chasing down server issues is time lost to client projects. A hard pressed web developer, with three projects on the go, is a costly way to fight the fires and manage your company's critical systems. Add to that the problems presented by a foreign operating system hosted miles away, and you have a potential show-stopper.
Maximise the potential of your development team, without having to learn a new operating system and without unwittingly opening up your web server to security threats.
Allow us to offer the advice on how to deploy the complete system customisation that your clients demand.
Whether it is advice, support or a complete management package.... we can help you to maintain, administer and provide a better web presence - for you, and the customers that rely on you.

Flexible Support - What you want, when you want it

With our specialist support strategies, you can choose what you want. From complete hosting management to remote support, to customer post-sales assistance. Our support contracts offer complete solutions. Whether you require on-site, telephone, or e-mail support we can tailor a package that will fulfill your business needs.

Migrating to Linux, Apache, MySQL and PHP

LAMP is the platform of choice for the development and deployment of high performance web applications. It is solid and reliable, and if Apache is any indicator, then LAMP sites predominate. If you take a look at the Netcraft website, you will see that many run Apache on Linux, usually running perl and/or PHP.

The figures indicate that the most successful sites, with the least downtime operate on Linux or variants of BSD and Unix.

Moving web applications from one server environment to another can be fraught with pitfalls. For example, versions of Apache and PHP that run under Windows are quite different from their native open source versions. There are different paths, variables and configuration options. This can be quite frustrating, and often an impossible task for a web developer to manage without experience. Equally, moving from one programming language to another is particularly tricky. Whatever the nature of your migration, contact us for advice and allow our experienced administrators help with the move.

For more information on our support strategies, or migrating your web hosting to Linux, please contact us